Community Rules

ALX Community offers shared workspace in an environment we expect will evolve and improve day by day, month by month, year by year. As a member of the ALX Community facility (the “Facility”), we expect you to be positive, and believe in your own personal mission and that of our COMMUNITY. You will achieve great things by working, meeting, collaborating, learning, and having fun in the COMMUNITY. We also believe strongly in giving back to the wider community. Please be a part of this by providing input to improve ALX Community for everyone.

As a member of ALX Community, you represent ALX Community and our expectation is that you will comply with the ALX Community rules.

By signing your Membership Agreement, you are agreeing to be bound by the rules and other guidelines below. Your membership benefits do not start until you agree to the Membership Agreement during your registration and attend an orientation with respect to your membership. Please abide by the following:

Business Hours. Our normal business hours are 8:30 am–5:30 pm, Monday-Friday. However, from time to time, we reserve the right to close a Facility or section of a Facility for repair, emergency or other reasons. We will attempt to provide you reasonable notice of a closure whenever possible. Persons with Private Office, Executive Office, Dedicated Desk and Flex memberships do have 24/7 access to the Facility, though not all services will be offered beyond our normal business hours.

Holidays. While the Facility will be open, our team is typically off on most standard US holidays.

Behavior. ALX Community offers a modern co-working and flexible working environment. Recognize that different members have different working styles. We request that all members display appropriate and respectful behavior. ALX Community may terminate the membership of any member who fails to adhere to this standard. In the case of minor breaches, ALX Community will provide a warning and reasonable opportunity to cure prior to terminating a member’s membership. Actions that may result in immediate termination include but are not limited to unlawful use of the Facility, any use that may damage the Facility (including its computer system or computer network) or cause injury to another, and any action that prevents other members from using the ALX Community Facility. Harassment of other members and hate speech will not be tolerated. Members of so-called “hate groups” are not welcome at ALX Community.

Prohibited Use. You may not use the Facility for lodging or sleeping or for any immoral or illegal purpose. Please do not make retail sales to members of the public from the Facility, or solicit business from other persons using the Facility.

Smoking. No smoking (including vaping) is permitted in the Facility or the Building.

Weapons. The Facility is a weapons-free environment. You may not carry weapons (concealed or not) of any kind in the Facility.

Safety and Security. While all ALX Community locations have surveillance cameras at entrances and public access areas, we cannot guarantee a 100% secure environment. Please be aware of your surroundings at all times.

Dogs. ALX Community is a dog-friendly community. All dog owners are subject to our dog policy if they bring their dog to the Facility.

Access. Keys, key cards, keyless applications and other such items used to gain physical access to the Facility remain our property. You will be liable for replacement fees should any keys or other access devices be lost, stolen or destroyed. You also agree that you may not share keys, key cards, keyless applications and other such items used to gain physical access to the Facility with anyone who is not an active member or employee of the ALX Community. Under no circumstance should you prop open the door to the Facility.

Guests. Anyone visiting you at ALX Community will need to check-in at the front desk inside the main coworking space and/or use our electronic receptionist to alert you they are here. You will receive email and/or text notification that your guest is waiting at the front desk. Guests must be accompanied by a member at all times. The hosting member will be responsible for their guests’ actions at all times. A maximum of 4 guests are permitted after hours, and only with members who have a 24/7 membership. All guests working in the space for more than 1.5 hours are subject to the Day Pass rates.

Kitchens. It is your responsibility to maintain the Facility in a safe, sanitary and presentable condition. This includes returning dirty dishes, glasses, or cups to the kitchen area for cleaning. Please use the dishwasher and appropriate trash containers, and recycle where possible. In order to maintain a clean and sanitary environment, we request that any food be eaten in the kitchen or patio area and not at your dedicated desk or flex space. Please dispose of any food in the kitchen trash, not in your space. Rinse the dirty dishes, glasses, or cups you used. If the dishwasher is full, turn it on and hand-wash your dish, glass, or cup. When the dishwasher cleaning cycle is complete, please assist in putting dishes away. Please do not store dishware, glasses, cups, etc. in your workspace. The refrigerator is provided for your use, but please remove your food and beverages at the end of each week. The honor bar is operated by an honor system. Please check out anything you are consuming. If your favorite snack is out of stock, please let us know.

Common Areas. Common areas are meant for everyone’s use, and should not be used as your own personal workspace for excessive amounts of time, as this prevents others from using the space as casual meeting space. If telephone conversations are required, try to use phone booths or other semi-private areas. Please don’t use phone booths as private work spaces. Phone booths are to be shared. Please do not bring your own TVs or other musical devices into common areas. If you have such devices in your offices, please respect your neighbors.

Furniture/Other Equipment/Decorations. The workspaces are provided as-is. No modifications are allowed. Each member should immediately notify an ALX Community team member of any problems with or damage to the Facility, including but not limited to fixtures, windows, heating and cooling systems, and water leaks. Any damage you or your guests cause to any furniture, any fixtures, fittings or other equipment could result in you being charged for repair work and/or replacement.

Confidentiality. Unlike an office where everyone works for the same company, at ALX Community, you are one of many diverse businesses, and as such there may be times when you overhear others’ conversations or pick up others’ copies from a printer. Any information disclosed by ALX Community or by other members of ALX Community (including through your keen observation) may be confidential or proprietary in nature. Please help us maintain this confidentiality.

Children. All members of ALX Community must be 18 years of age or older. We recognize there may be isolated occasions when you desire to have your children present with you in the Facility. The presence of children in the Facility is subject to approval by the Community Manager, so please seek that approval as soon as you become aware of a situation in which you desire to have your child(ren) present in the Facility. In such cases, any child in the space must be with you and is your responsibility. Well behaved and highly supervised children who are 15 years of age or older may be eligible to attend events with the permission of the Community Manager. We request you ensure they behave in an appropriate manner while present for any event or other times.

Bicycles/Scooters. Please keep bikes at designated storage areas, and make sure to clean up any oil, mud or other debris from those storage areas. No scooters are permitted in the Facility.

Events. ALX Community is a multi-purpose destination, and will host events at all locations, during the day, evening and weekend hours. Every attempt will be made to clearly mark private areas. Event participants must not use members’ workspaces. Portions of the Facility may be closed when we are hosting special events.

Printing. Use of our printers is currently provided to most membership types. Any excess usage will be charged per your Membership Agreement.

Insurance. ALX Community will carry General Liability and Business Personal Property insurance covering its own personal property. As a member, it is strongly suggested that you carry an insurance policy of some type to cover your own equipment while using our Facility. ALX Community cannot provide insurance for you with respect to any loss of your property or business (including cyber losses) resulting from your use of the Facility. Further, you acknowledge that it is solely your responsibility to make sure you are properly insured against such losses, and you acknowledge granting a full waiver of liability for ALX Community.

HVAC. Heating, Ventilation and Cooling is provided for your comfort. ALX Community is part of the larger building (the “Building”). The system will be maintained at a consistent temperature as provided by our landlord. Cooling and/or heating will be provided from 8:00 am to 6:00 pm Monday through Saturday and from 9:00 am to 1:00 pm on Sunday. Portable heaters pose a safety hazard and are strictly prohibited.

Photography/Video. We love to share the space and stories about our members and the activities we hold and support. You grant ALX Community unrestricted permission to use photographs or video taken within the Facility for any purpose whatsoever.

Meeting Rooms. ALX Community offers meeting rooms as an amenity for your use. Members must use credits (as detailed in your Membership Agreement) or usage fees will be charged. Please be respectful of the times you book and extend the booking if you need more time (if the room is available). Please leave rooms as you found them. Please remove debris, store supplies, wipe clean the whiteboards and turn off the electronics/technology. If you are in a meeting room and it is not reserved, we have the right to charge you for its use. Please note that our meeting room technology is only equipped to support files that are 40GB or less.

WIFI / Hardwired Internet Access. WIFI and hardwired internet is available for member use in all ALX facilities. ALX is not responsible for any interruptions of WIFI or Internet service at its properties. We will make best efforts to reduce the waiting time caused by any interruption.

Conversations, music or videos. Please be respectful of others while on the on the phone. Take calls in your private or executive office with the door closed, a phone booth, reserved meeting room or quietly in a designed public space. Please do not use a speaker phone or any other audio device at the flex desk, dedicated desks, hallways or in public areas. We prefer that you turn your ringer on vibrate.

Building Rules. Please be aware that all ALX Community locations exist inside multi-tenant business buildings, which means that ALX Community members also must abide by the rules of the Building. Please know that similar to our rules which may change, the Building’s rules may change over time. The Building rules and any changes thereto will be posted on the ALX Community website

Membership Types. Below is a description of the current ALX Community membership types, and specific rules that apply to each. Memberships can be upgraded at any time, and are subject to availability. You understand and agree that you will be billed a monthly or annual recurring membership fee per the membership you have selected, and that prices are subject to change. ALX Community reserves the right to change pricing, benefits, and memberships anytime at its discretion.

Home Location. Because ALX Community has multiple locations, we need to associate each member with a home location. While all membership levels may be able to visit other ALX Community locations, if your membership level includes 24/7 access, 24/7 access is only good at your home location.

Individual Membership Types:
Day Pass:

• Day Pass holders enjoy the use of one of the flex seats, based on availability, or one of our public spaces.
• Day Pass holders enjoy unlimited coffee, WiFi access, use of the phone booths (based on availability), and printing and copying (for an extra charge).
• Access to the space is limited to 8:30 am to 5:30 pm, Monday through Friday.
• Your use is for the day you reserved. There are no refunds for Day Pass holders.
• Meeting room access, printing and related services, honor bar snacks, and drinks may be purchased.
• You may invite a guest(s) to join you, provided you have purchased a Day Pass for them or booked a meeting room for your use.
• Day Passes are not transferable to other locations or other people.

Flex Membership:

• Flex members enjoy use of one of the flex seats, based on availability, or one of our public spaces.
• Flex members enjoy unlimited coffee, WiFi access, use of the phone booths (based on availability), printing and meeting room credits, discounts for additional meeting room usage, invitation to events, ability to register one business to receive mail/packages (or multiple businesses for additional fees).
• Orientation: You must attend a member orientation session before you begin using your membership.
• Memberships are on a month-to-month basis.
• Cancellation notice: Notification via the online Membership Cancellation Form with a full 30-day notice.
• Mail: A single company is able to register their address and receive mail/packages with an upgraded package. Any approved additional companies must register and an additional charge will apply. If the company name varies from what is registered with ALX Community, this may result in returned mail and packages and/or additional fees.
• Mail and packages must be picked up within 30 days. ALX Community will forward your mail and packages to you, at your expense, if packages are left beyond 30 days, or we may return them to the sender. It is your responsibility to ensure your address and other information is up to date.
• Single Membership: A flex membership may not be shared. This membership is only for one authorized user.
• Guests may not sit with you at your desk(s), unless you have purchased a day pass for them.
• Flex desk members may bring dogs into the community, subject to the dog policy. Please be mindful of the flex desk area. Large breeds of dog may not fit in the area adjacent to your desk.

Dedicated Desks:

• Dedicated Desk members enjoy the use of their dedicated desk or our public spaces.
• Dedicated Desk members enjoy unlimited coffee, WiFi access, use of the phone booths (based on availability), printing and meeting room credits, discounts for additional meeting room usage, invitation to events, ability to register one business to receive mail/packages (or multiple businesses for additional fees).
• Orientation: You must attend a member orientation session before you begin using your membership.
• Commitment requirement: Varies by Membership Agreement.
• Cancellation notice: Notification via the online Membership Cancellation Form with a full 30-day notice.
• Mail: A single company is able to register their address and receive mail/packages. Any approved additional companies must register and an additional charge will apply. If the company name varies from what is registered with ALX Community, this may result in returned mail and packages and/or additional fees.
• Mail and packages must be picked up within 30 days. ALX Community will forward your mail and packages to you, at your expense, if packages are left beyond 30 days, or we may return them to the sender. It is your responsibility to ensure your address and other information is up to date. Due to space constraints, ALX Community cannot accept large packages (examples include boxes larger than 24”x24”, etc.).
• Single Membership: A dedicated desk may not be shared. This membership is only for one authorized member.
• Guests may not sit with you at your dedicated desk(s).
• Dedicated desk members may bring dogs into the community, subject to the dog policy. Please be mindful of the dedicated desk area. Large breeds of dog may not fit in the area adjacent to your desk.

Private or Executive Office(s):

• Private or Executive Office members enjoy the use of their office and our public spaces.
• Private or Executive Office members enjoy unlimited coffee, WiFi access, use of the phone booths (based on availability), printing and meeting room credits, discounts for additional meeting room usage, invitation to events, ability to register one business to receive mail/packages (or multiple businesses for additional fees).
• Orientation: You must attend a member orientation session before you begin using your membership.
• Commitment requirement: Varies by Membership Agreement.
• Cancellation notice: This will be found in your Membership Agreement.
• Multiple Companies: A private or executive office may be occupied by multiple companies with the permission of ALX Community. However, the responsibility of payment resides with the authorized member, and ALX Community will only accept one form of payment.
• Mail: A single company is able to register their address and receive mail/packages. Any approved additional companies must register and an additional charge will apply.
• If the company name varies from what is registered with ALX Community, this may result in returned mail and packages and/or additional fees.
  ALX Community may put your mail and/or packages in your office. We request that excessively large/heavy packages not be delivered to the community without agreement/permission from the Community Manager.
• Roster: All names of additional members must be included in the membership roster. Any changes to the roster must be provided in writing a minimum of 48 hours prior to the individual starting, by writing to info@alxcommunity.com.
• At the end of the membership, all access cards, Facility keys and filing cabinet keys need to be turned in to the Community Manager on or before the last day of the membership term. The office should be returned in the condition it was received or a cleaning fee of $250 will be charged to the account on file as well as additional charges for any damages.
• You may make your office your own. ALX Community wants you to be comfortable in your space and understands that you may want to bring in your own furniture or decorative items. ALX Community may ask to approve your selections before you bring anything in and reserves the right to refuse furniture that is offensive or distasteful, or is oversized and would require doors to be removed. Each location has specific rules around the timing of when you can move in or out, and charges may apply.
• If you are approved to hang a whiteboard or place anything on the wall, you will need to use an approved vendor to do the work, and charges will apply.

Virtual:

• Virtual members enjoy registering their business address with one of the ALX Community facilities to receive and pick up mail.
• Only authorized members may pick up mail registered to a member’s business. Identification will be required at pick up.
• Single Company: A virtual membership is only available for a single company. We understand that some people operate many companies, and you may purchase additional virtual memberships to register each one. Any violation of this clause could result in additional charges, returned mail or packages and/or termination of membership.
• Mail and packages must be picked up within 30 days. ALX Community will forward your mail and or packages to you, at your expense, if packages are left beyond 30 days, or we may return them back to the sender. It is your responsibility to ensure your address and other information is up to date.
• ALX Community will not be responsible for any damage to mail/packages, nor does it guarantee that packages that are perishable or require refrigeration will not spoil.
• Due to space constraints, ALX Community cannot accept large packages (examples include boxes larger than 24”x24”, etc.).
• Mail may be picked up from 8:30 am to 5:30 pm, Monday through Friday.
• Memberships are on a month-to-month basis.
• Cancellation notice: Notification via the online Membership Cancellation Form with a full 30-day notice.
• Meeting rooms, printing and related services, the honor bar snacks and drinks may be purchased at discounted rates.

Below are additional services you can add to your membership level. Services can be upgraded at any time, but are subject to availability. Pricing and packages are subject to change. Please see your Community Manager if you are interested in adding any of these to your membership.

Storage Locker: A locker is for storage of your office supplies, computers, clothes, etc. You will receive private access for your use only. Rates vary by size and time commitment. You may not store perishables, weapons, or any noxious, odorous or hazardous materials.

Mail/Package Services: Receipt of mail on your behalf is covered under each membership type. Packages can be signed for, and you will receive email notification when a package is received on your behalf. In order to receive mail, you need an active membership.

• Deliveries must be received during business hours.
• Mail forwarding and/or scanning services are available for additional fees.

Signage: Private or Executive Office members may put up signage on their doors through our approved vendor at an additional cost. Each sign must comply with our specifications. Ask an ALX Community team member for more details.

Parking: We may be able to offer you the opportunity to set up parking contracts with several local partners directly through ALX Community. ALX Community is not responsible for your vehicle.

Telephones: If you are a Private or Executive Office member, we can introduce you to a softphone provider. If you choose to engage them, your agreement will be with them. ALX Community is not responsible for rates charged by the vendor.

Events. ALX Community can accommodate events for groups of 2 to 100+ people. See your ALX Community Manager for details.

Temporary Staff. ALX Community may be able to assist you with event staffing. See your ALX Community Manager for details.

TALX. Our TALX series offers you the opportunity to learn and grow with topics about Professional Development, Health & Wellness, and Community Involvement and Activation.

Isolated Network Traffic. Our secure network may make this unnecessary, but if you want it, we can add a VLAN at a small monthly fee.

Privacy. We can help coordinate adding privacy film to specific offices or blinds on interior windows. We cannot offer this in every office location but will certainly provide options. Check with your ALX Community Manager for more details.

Honor Bar. Check out our honor bar for great snacks and drinks. Charges apply and are listed at each location.

Catering. Let us help refer you to some great local providers, or we can handle everything for you for a small fee.

Ethernet Port. We can make that happen for Private or Executive Office members.

Call Answering. If you need help, we can refer you to one of our partners and professionals who can answer your business line and direct messages.

IT Support. We can refer you to an IT vendor.

Rental Furniture. In addition to the furniture provided, we offer Private or Executive Office members several additional rental options. The term, security deposit, and rental cost is determined by the item. Please see your ALX Community team member for further details.

In addition to the foregoing, we have negotiated discounts for our members with numerous merchants and service providers in the vicinity of the Facility. Please talk to an ALX Community staff member for a list of these great benefits.